Delivery

Thank you for your interest in my work. Here is some helpful information on your delivery. 

LOCAL PICKUP

If you are local and do not want your product shipped, please contact me before purchasing so we can make arrangements for pick up. ( Due to the Covid situation, the local pickup is suspended until further notice. ) 

CANADA

Painting Delivery 

There is no “one size fits all” operation to ship fine art and extra-large reproduction items. Original paintings require specialist couriers and a high insurance fee. The large size ones ( from 30” up to 48” ) will require a custom-made wooden crate and will take up to 15 days to complete. The final delivery charge will depend on the size and weight. The shipping charge for original paintings will be individually calculated and will all be added to the total amount. Please get in touch and we can discuss what is possible for shipping and cost.  

Small items & Samples Delivery

Small items and samples are sent by Canada Post Expedited Parcel and should be delivered the next day locally in Metro Vancouver, one to three business days regionally, and 2 to 7 business days nationally when delivered between two major urban cities. The parcel usually comes with a tracking number.

Silk Scarf, Fabric & Large reproduction Items Delivery

Silk scarves, fabric and large items are sent by couriers usually Canada Post or UPS. Orders sent by courier will require a signature when delivered, so please arrange for someone to be in to receive it or have it delivered to your workplace. 

The reproduction items other than note cards are made specifically to your order ( it will be clear from the product page ) and will take between two to four weeks. Please keep that in mind when you are purchasing for a specific date. 

Note Cards Delivery 

I pack and ship “in stock” order, and you would receive them by Canada Post Expedited Parcel and should be delivered the next day locally in Metro Vancouver, one to three business days regionally, and 2 to 7 business days nationally when delivered between two major urban cities. The parcel usually comes with a tracking number.  

You will be notified if any item you order is out of stock. Depend on your preference, a refund or wait for the opportunity for the items to be restocked, usually takes up to 14 days. 

*** When you shop for a shopping cart of mixed items, the shipping charge will be based on the weight of the final parcel. 

*** Please make sure your shipping address is current and is the same with Paypal! This will ensure I send your purchase to the correct address.

USA

Painting Delivery 

There is no “one size fits all” operation to ship fine art and extra-large reproduction items. Original paintings require specialist couriers and a high insurance fee. The large size ones ( from 30” up to 48” ) will require a custom-made wooden crate and will take up to 15 days to complete. The final delivery charge will depend on the size and weight. The shipping charge for original paintings will be individually calculated and will all be added to the total amount. Please get in touch and we can discuss what is possible for shipping and cost.  

Small items & Samples Delivery

For large parcels over 2 kg are sent by Canada Post Expedited Parcel and small parcels under 2 kg are sent by Canada Post Tracked Packet or Small Packet. All parcels will reach their destination within 4 to 7 business days. 

Silk Scarf, Fabric & Large reproduction Items Delivery

Silk scarves, fabric and large items are sent by courier usually Canada Post or UPS. Orders sent by courier will require a signature when delivered, so please arrange for someone to be in to receive it or have it delivered to your workplace. 

INTERNATIONAL

Painting Delivery 

There is no “one size fits all” operation to ship fine art and extra-large reproduction items. Original paintings require specialist couriers and a high insurance fee. The large size ones ( from 30” up to 48” ) will require a custom-made wooden crate and will take up to 15 days to complete. The final delivery charge will depend on the size and weight. The shipping charge for original paintings will be individually calculated and will all be added to the total amount. There will be an additional shipping charge and insurance for an original painting to be

delivered outside of Canada. Please contact me and I will be able to give you an accurate fee. 

Small items & Samples Delivery

Lightweight parcels under 2 kg are sent by Canada Post Tracked Parcel, usually delivered within 6 to 10 business days. 

Silk Scarf, Fabric & Large reproduction Items Delivery

Silk scarves, fabric and large items are sent by courier usually Canada Post or UPS. After the parcel is shipped (could take up to 3 business days), usually takes 5 to 14 days depending on locations and will require a signature on receipt. 

Please considering if your country imposes tariffs on import orders. It will be your responsibility for the additional custom charge. International orders under $100 do not have tracking numbers for the delivery.  

**Please make sure your shipping address is current and is the same with Paypal! This will ensure I send your purchase to the correct address.**Following terms have the following meaning in these terms and conditions:Design: including product designs and the surface pattern I create as shown on the website.


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